2. Price and payment
2.1 The client will pay Cassidy Design the fixed fee or current price list charge – whichever is agreed at the time of instruction.
2.2 Cassidy Design will invoice the client at 28 days if feedback is not received to progress the clients project.
2.3 Invoices from Cassidy Design to the client for supply of goods or services should be paid in full on receipt of invoice, by cheque.
2.4 Invoices from Cassidy Design to the client for Cassidy Design services should be paid in full on receipt of invoice by Internet Banking, Visa or Mastercard via Paymate

2.5 If the client does not have a credit account with Cassidy Design, goods or services must be paid for on collection of the completed job. Payment can be made by cheque or cash.
2.6 Cassidy Design reserves the right (without disclosing a reason) to demand payment for work on collection at any time.
2.7 The client will pay Cassidy Design any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).

3. Ordering
3.1 Orders for work must be given in writing to Cassidy Design by the client.
3.2 Not withstanding clause 3.1, if Cassidy Design accepts a verbal order from the client Cassidy Design will not be held responsible for any mistakes (made by either party) arising from that verbal order.
3.3 Cassidy Design reserves the right to refuse to accept any order.

4. Quotations
4.1 All quotations given by Cassidy Design will be valid for 28 days from the date of quotation.
4.2 If the clients final order changes from the original specification made for the quotation, Cassidy Design reserves the right to vary the quotation.

5. Turnaround times
5.1 Turnaround times which are quoted in the price list and web site are normal target times only and Cassidy Design accepts no liability for failure to meet these times, but will use its best endeavours to do so.

6. Image sizes
6.1 Some transparencies and/or negatives do not have the exact same proportions as certain paper sizes. If this is the case, the client must inform Cassidy Design if they require the full image area or if image should be cropped to fill the desired print size. If no instructions are given Cassidy Design will print the full frame.

7. Print finish
7.1 Unless stated by the client, Cassidy Design will decide, at its sole discretion, which print finish to use (either semi-matt or gloss).

8. ADSL data transmission
8.1 Cassidy Design will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to Cassidy Design.

9. Colour balancing
9.1 Cassidy Design will, if requested by the client, scan images to a colour balance provided by the client by way of reference prints or polaroids.
9.2 If no such request or reference material is provided by the client Cassidy Design will scan and/or print images using its own ‘judgement’ for colour balancing.

10. Uncollected work
10.1 If any items of work including prints and original files belonging to a client are not
collected after 12 months of the requested work being done, Cassidy Design reserve the right to dispose of such material.

11. Copyright and moral rights
11.1 Cassidy Design claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
11.2 The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by Cassidy Design.
11.3 The client also warrants that no copyright or moral rights will be infringed by Cassidy Design carrying out the requested work.
11.4 The client agrees to indemnify Cassidy Design against all losses, damages, claims or expenses which Cassidy Design may incur by virtue of any breach of the above warranties.

12. Liability
12.1 The client must contact Cassidy Design concerning details of an invoice within 7 days of the date of the invoice.
12.2 Cassidy Design’s liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with Cassidy Design for whatever reason;-
12.2.1 Will be limited to the replacement cost of the actual material and;
12.2.2 Cassidy Design will not be liable for the cost of reshooting or reprinting the material contained on the material and;
12.2.3 Cassidy Design will not be liable for any loss or damage to the client or any other party including loss of income and;
12.2.4 It is the clients responsibility to insure against such loss and damage.
12.3 Cassidy Design will not be liable for failing to complete any contract between Cassidy Design and the client due to circumstances beyond Cassidy Design’s control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.